Around £53 billion is lost every year on poor customer service experiences.

“Brands are failing to create the positive, emotional experiences that drive customer loyalty.” This has resulted in 67 percent of customers becoming “serial switchers,” customers who are willing to switch brands due to a poor customer service experience. Source: Forbes.

Synergy offers businesses a range of services that deliver the best possible customer experience. And our commercial model enables savings of 40%-50% on in-house or third-party UK costs.

If you would like to learn how Synergy could reduce your customer service cost please contact Toby Selves. (+44) 20 3488 9563 or toby.selves@synergyoutsourcingltd.co.uk