Contact centre solutions need to connect customers with the right agents straight away. US customers say that being moved around is the most frustrating part of a customer service experience and it is reasonable to presume that UK customers feel the same. Source: Microsoft.
Our services are tailored to your requirements and can support you across a range of customer interactions, bookings and queries, and we undertake processing for those basic day-to-day tasks, releasing your resource to focus on other activities.
If you would like to learn how Synergy can help improve your customer experience, please contact Steve Cripwell. 07831 282777 or email@example.com