In the last couple of weeks we have responded to an urgent request from one of our retail clients. They have asked us to enlarge the size of their customer service team to cope with the expected increased consumer demand due to the new lock down in the UK, as well as the forthcoming Black Friday and Cyber Monday sales events.

In addition we are delighted that in the last three months three Utility and two Retail businesses have placed their trust in Synergy Outsourcing.

Due to the lock down, and travel restrictions, we have successfully transitioned all our new business remotely with daily project meetings managed through the wonders of video conferencing.