Synergy has produced some informative videos about our products and services which you may find of interest. You also get the opportunity to meet members of our experienced management team.
Green Network Energy
28th January 2021
Colleagues who work on the Green Network Energy team tell us a little about themselves and their ambitions and what working for Synergy and GNE means to them.
Jerusalema
21st September 2020
September 24th is celebrated in South Africa as Heritage Day, and in 2020, President Cyril Ramaphosa urged the country to “take up the Jerusalema Challenge and show the world what we are capable of”.
Jerusalema sung in the IsiZulu language, one of South Africa’s 11 national languages, is a prayer to God to take the singer to the holy city of Jerusalem. This internationally recognised song has become popular and brought hope and joy into South African’s lives during the pandemic.
BEPESA also issued a challenge to all contact centres to participate in and submit their videos via LinkedIn or other social media sites. Synergy of course came to the party.
Debt Collections
21st September 2020
Synergy debt collection colleagues explain how they approach communicating with consumers experiencing difficulties paying their energy bills.
Our advisors demonstrate incredible efficiency, ensuring compliant payment processing whilst recognising vulnerability in these difficult times. We are trusted to provide secure, accurate collection services and generate significant recovery levels across both B2C and B2B customers.
Synergy Q&A
15th June 2020
Our Chief Operating Officer Andy McKinley hosts a Q&A session with our leadership team to answer some of the typical questions that Synergy is asked about our business by prospective clients.
Synergy Leaders 2020
15th June 2020
Meet members of our experienced and talented leadership team who give interesting insight into how Synergy operates and how we have adapted to operate during the Corona Virus pandemic.
Synergy implements measures to achieve Covid-19 compliance
19th May 2020
Take a tour of Synergy’s head office in Umhlanga, Durban and see for yourself how we have made significant changes to our business model to operate under strict regulatory controls as an authorised Essential Services BPO and continue to support our clients.
The White Company
January 2021
In South Africa working in the contact centre industry is a career of choice resulting in low staff attrition rates (sub 3%).
Members of The White Company team talk about how they enjoy working for such a well-known and respected brand and helping customers from around the world.